معايير سلامة الأطفالChild Safety Standards

Our commitment

Lamma strictly prohibits any content or behaviour that sexually exploits, abuses or endangers children, whether written by a user or requested from an AI character. This includes, but is not limited to:

• Any sexual or suggestive content involving a minor (anyone under 18), whether real, fictional or "role-play".
• Grooming children, encouraging contact with them, or asking them for images.
• Sharing, requesting, promoting or linking to child sexual abuse material.
• Child trafficking or sexual extortion (sextortion).
• Normalising or glorifying the abuse of children.

How we prevent abuse

• Minimum age: the app is only for people 13 and older.
• No sexual content at all: every character runs with safety rules that override the character and forbid any romantic or sexual role-play for every user, at every age. If a user pushes for it, the character kindly changes the subject.
• Teen mode (13–17): turned on automatically, with extra care and age-appropriate content, and no store, purchases or notifications. A teen account can't be turned into an adult account from the app.
• No user-to-user contact: there is no chat between users, no public profiles and no sharing with strangers, which removes the main channels for grooming.
• Images: we don't keep images users send; they're analysed to describe them, then discarded. Characters don't ask users for personal photos.
• Safety monitoring: the system detects risk signals in conversations, immediately shows support lines, and records an alert our team reviews.

Reporting

If you come across any content or behaviour related to child exploitation in Lamma:

1. In the app: long-press a character's reply, choose "Report" and pick a reason.
2. By email: contact us right away at shedmerr101@gmail.com describing what happened and any helpful details (never attach abusive material).
3. To the authorities: if a child is in immediate danger, call the police or local emergency services now. You can also report to the NCMEC CyberTipline, the IWF, or the relevant authority in your country.

How we handle reports

• Child safety reports get top priority, usually reviewed within 24 hours.
• We remove violating content and suspend or permanently delete the accounts involved.
• We report any CSAM or exploitation we become aware of to the National Center for Missing & Exploited Children (NCMEC) and/or the relevant authorities, as the law requires.
• We cooperate with law enforcement investigations and preserve evidence as the law permits or requires.
• We keep improving model restrictions and content rules based on what we learn.

Legal compliance

We comply with applicable child safety laws in the countries where we operate and with Google Play's child safety policies, including its standards against child sexual abuse and exploitation.

Designated point of contact